About Us 

Elliot Oliver Serviced Apartments prides itself on providing a high quality, professional service, tailored to the needs of each individual guest. 
Combining expert industry knowledge and years of experience, we believe the secret to our success is taking the time to truly understand the needs and aspirations of those who use our service and stay in our properties. 
 
More importantly, we believe in building long-term professional relationships with our clients – many of whom return again and again – and we always approach our business with absolute integrity. 
 
Equally, we understand that an outstanding level of care and attention, coupled with a beautifully furnished and appointed property, are what our tenants really value, and we like to think that this is what sets us apart from other providers in our field. 

Our Team 

Jade Bishop 

I’m Jade, the driving force behind Elliot Oliver Serviced Apartments. I lead from the front and on a daily basis I’m working hard in my apartments to make sure they are maintained and cleaned to exacting standards. 
 
Coming from a strong customer service and sales background I’m the front line of the business too, making sure guests have everything they need and always available to take a call at any time.  
 
With a strong knowledge of the local area, if there’s anything you need to know about Cheltenham or beyond then I’m always here for advice.  
 
Working with my husband daily comes with its challenges, but with Oliver’s knowledge of the area and what makes a property work I couldn’t think of a better person to run my business with. 
 
When I’m not at work I enjoy cleaning my own home (...yes, really!), as well as looking after my wonderful daughter and spending time with my husband. 
Connect with me via LinkedIn... 

Oliver Bishop 

I’m Oliver, the founder and part-time help at Elliot Oliver Serviced Apartments. 
 
Coming from a senior retail management background and currently a Director of a leading Estate agency in Cheltenham, I’m passionate about property and obsessive about attention to detail – especially in your home away from home.  
 
I support Jade to deliver the bespoke service you deserve. My mantra? ‘Take care of clients; treat everyone as individuals’. 
 
My background? Nine years’ managerial and directorial roles in Cheltenham and Birmingham agencies. Managing an Iranian businessman’s 200-plus properties. Nine years’ senior and area management for Lidl and Tesco. And being a buy-to-let landlord since 2004. 
 
I’m hands on and rarely switch off, but when I’m not helping Jade, I enjoy spending time with my wife outside of work with our very energetic daughter Bella. 
Connect with me via LinkedIn... 

Charlene Johnstone 

I'm Charlene and I work in housekeeping here at Elliot Oliver Serviced Apartments. I help to maintain the high standard of cleanliness in the apartments. 
 
I previously ran my own business and website for four years, creating and selling children's hair accessories, a business inspired by my daughter. I also run a voluntary online parenting network alongside a great team of admins, providing advice for parents and parents to be. 
 
I have lived in Cheltenham my whole life until I moved to Winchcombe back in 2010. I still spend a lot of time in Cheltenham and am very familiar with the area. I have three children, two boys and a girl, who like to keep me on my toes! I'm very active, I do love to be kept busy.  
 
My time away from work is usually spent with my children, going on long walks in the countryside, taking photos or at the gym. 
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