Customer Reviews

Elliot Oliver Serviced Apartments is proud to have served many individuals, businesses and other organisations over the many years we have been in operation. Below are just a few examples of the positive feedback we have received from our satisfied customers...

4 Walnut Close

Jack said: "Very good thank you."

Laverham House

Kate said: "Just returned from a great stay here. The house was perfect for all our needs a party of two families with a baby right up to teenagers, something for everyone in the house. High hair and travel cot were ready for us on arrival. Any communication with the hosts was quickly responded too. We enjoyed a day at Warwick castle and visiting the villages of the Cotswolds during our stay."

Cherry said: "Wow! What a find! Amazing property which is exactly like the photos. Super clean house all round and the kitchen was great with loads of cutlery, crockery and glasses and kitchenware generally . Beds were super comfy and showers and bathrooms all great too. The house was also really conveniently located as it is within a short walk of Cheltenham Town Centre. There’s also a large Waitrose within a 5 minute walk and excellent parking just behind the house in a large car park if you arrive in more than 2 cars. I guess if they were 3 really small cars they might just fit in the driveway but it’s plenty big enough for 2 cars of pretty much any size. Excellent and responsive host too. (FYI Some reviews seem to get hung up on the need to provide ID. I would definitely be asking for this too if this was my house (I wish)! I think it’s only right they know who will be staying there). Overall 10/10! Highly, Highly recommend!"

Yvonne said: "We stayed at Laverham House for my husband's 60th birthday. It was a surprise get together with our family, and the house accommodated our party of 11 superbly. The house was immaculate and very well equipped. The games room in the basement area was a particular favourite with our 15 year grandsons. The outside seating area was lovely and a real sun trap. The house was a short walk from the town, where there were lots of lovely coffee shops, bars and restaurants. We fully intend to return. Full marks to Oliver and the Team for being superb hosts and being so attentive and helpful."

Ellie said: "Wonderful house, beautifully decorated, really comfortable beds, lovely bathrooms (including a big free-standing bath), fantastic kitchen facilities (huge fridge freezer, plenty of glasses, crockery and cutlery), good quality furniture in every room, nice outdoor space, comfortable sofa, plenty of TVs, great wi-fi, perfect location for going into town (recommend the cheese shop), right across the road from a great coffee place (the Scandinavian coffee pod), and quiet at night to allow a good night's sleep."

Debbie said: "Fantastic House, beautifully clean, ideal for our girls getaway and really helpful host. PERFECT! Thankyou Oliver"

We enjoyed celebrating a fabulous Christmas at the house. Thank you it was perfect!"

Rebecca said: "This was a lovely stay, great, easy to access location and a beautiful house and comfortable house with communal spaces which were great for socialising in a larger group.

I would definitely recommend."

Gaynor said: "Really enjoyable stay, house was exactly as described the garden furniture really comfortable . Location fabulous, easy access to explore the surrounding area and local attractions. Lots of choice of restaurants and bars within the town centre. Very easy access instructions and very helpful with regards to any questions we had . Would definitely recommend the accommodation"

Alec said: "Such a great weekend in a beautiful home. Great location, cleanliness and service from Oliver. The communication was brilliant and we were offered an early check out and when we asked for a later checkout he was more than happy to see to our needs. Would definitely recommend 10/10!!"

2 The Old Surgery

Flat 25, Prince Regent Mews

Gwenwill said: "This will be the only accommodation option for me whenever I visit Cheltenham - just perfect. The apartment is in the most perfect location, it’s situated a stones throw from the town centre. Having a parking space is an incredible bonus. The owners were incredibly informative and their apartment is impeccable. The photos do not do it justice, the whole place is immaculate and so spacious. It was the perfect getaway for a group of friends and I would recommend to anyone."

Sarah said: "Would highly recommend this property, it is well equipped, clean, comfortable and centrally located."

Karyu said: "The flat is new and spacious, really clean, and is exactly like the photos posted. Excellent location too, which is good for both business and leisure travel. Highly recommend it!!"

Stephen said: "It is a great apartment in a really good location to get to everything in Cheltenham. It looks great, lots of space, a balcony to chill out in, nice and warm, lots of plug sockets and great for entertaining in. The neighbours I met are really nice and it was great having a designated parking space. Will definitely use the apartment again when I am next in Cheltenham. Jade and Oliver were really good at communicating with me and sorting everything out."

Linda said: "Really lovely apartment in central Cheltenham. We stayed there for a friend's 50th birthday and an ideal base for shopping and restaurants. The living space is very sociable and well equipped, and the rest of the flat super clean and stylish too. Only one parking space (secure), but NCP parking close by and worth it to be so close to centre. Communication good and easy instructions for checking in. Well recommended."

Flat 1, Yeend House

Diane said: "It was a stunning apartment with fabulous furniture & facilities, & in easy reach of all that Cheltenham had to offer."

Sophie said: "Lovely and clean apartment, all appliances where clean, easy to use and good quality. Good quality bedding and comfortable beds, and cosy rooms."

Flat 2, Yeend House

Vivek said: "Well decorated and organised. Near to the town centre. Electric car charging point. Very nice and comfortable stay."

Ruth said: "Beautiful apartment, impeccably clean and everything provided that you could wish for. Would thoroughly recommend."

Mel said: "This place is amazing! Great location too would highly recommend."

Chanwoo said: "Very clean and cosy. Great location and easy check ins and outs."

Flat 8, Stirling House

Rachel said: "The apartment was well situated, modern and tastefully furnished, also very clean and tidy. it was great that parking was provided with EV charger. Very helpful and all questions answered and accommodated. great for a short stay, really central."

Rod said: "A spotlessly clean and well appointed apartment in a small block recently renovated to a very high standard. Private parking just outside the entrance door. Within easy walking distance of Cheltenham town centre. We were delighted with our stay and will definitely return."

Alex said: "Stayed for a few days to explore the Cotswolds. Great convenient location, very modern high spec flat."

Isha said: "We stayed here for two nights. it was a family trip so we really needed to have a kitchen where we could prepare meals. and Oliver's place was just as the description on Airbnb. we wanted to visit the Cotswolds from here so the location is just perfect for that. Very peaceful area but within reach of the city center and food places. they also had a parking for the apartment which was a huge plus for us. Will definitely recommend this place."

Janine said: "Superb. It was beautifully decorated and the beds were comfy."

Fran said: "Great location and apartment - faultless! communication was great from host!"

Flat 5, Fleur House

Helen said: "Really enjoyed our stay here. The location is great and the apartment itself was fantastic. Everything was spotlessly clean on arrival and had everything we needed for our stay. Communication was great and wouldn't hesitate to book again if we ever return to the area."

Joe said: "The apartment had everything we needed for our short stay. The instructions to access the apartment were clear and easy to follow and the hosts were always available if we needed anything!"

Tiago said: "New and modern apartment. Everything clean and organized. Perfect Wi-Fi. Equipped kitchen for a long stay. Availability of cleaning and hygiene products. Very comfortable room, the bed was super comfortable. Management was very kind to let us in without charging fees. Super helpful always answered our questions. The building is centrally located close to shops and cafes and restaurants. supermarket nearby. I highly recommend and we will definitely be back. Nothing to complain! Our stay was wonderful."

Flat 3, Fleur House

Joe said: "Oliver's place had everything I needed for my trip. The instructions to check in were clear and easy to understand, and it was clear that a lot of effort had gone into maintaining the flat. Would happily book the flat again!"

Nina said: "Cosy and comfortable flat. Newly refurbished, very clean and very close to amenities. Restaurants only a couple minutes walk away and the high street is 10 minutes walk. Only 25 mins drive to Gloucester. It was a perfect little stop off for us as we were exploring the local area."

Peter said: "Would highly recommend this property for a short stay. Very modern and clean."

Flat 13, Axiom

Liam said: "We had a thoroughly enjoyable weekend stay at the apartment. The check-in instructions were easy to follow and we found the apartment to be clean and supplied with all the amenities we required. Despite being a self-service apartment, Jade was communicative and made sure that we were well looked after.

The location was excellent with the centre only a short walk away and with good restaurants nearby. The property also benefits from its proximity to the racecourse which is only a short taxi away (around £7). Our deposit was returned in good time after we left. I would definitely recommend staying here."

Jennifer said: "Fantastic apartment, super central to Cheltenham town centre. Would thoroughly recommend stay here."

Robert said: "Really lovely apartment very close to the shops. Flat was beautifully presented. Would definitely recommend."

Flat 8, Axiom

Victoria said: "We stayed here with our two children between Christmas and New Year. Jade was a fabulous host and really quick and easy to communicate with. The apartment is fully equipped with everything you would need and has been finished to a really high standard. Great location in the centre of town!"

Lauren said: "Great location, clean and spacious apartment with everything you could need. Brilliant host who was always contactable. Would definitely return."

Fergus said: "I like this apartment so much I have now stayed here for a second time. It’s perfectly located and couldn’t be any cleaner. The host is quick to respond and provided all the information I needed. Would definitely recommend."

Jon said: "Amazing apartment with everything you need for a pleasant stay. Parking is only a short walk away. Jade is a great host and very helpful."

Flat 2, Murray House

Zoe said: "Our host was in touch with us before our stay and made the check-in process easy. She was very friendly and on hand in case we had any questions The apartment was lovely and spacious, modern and clean, with two bathrooms. It had everything we needed for our stay - kitchen utensils, toiletries, restaurant recommendations. The beds were also very comfortable. The apartment is located within a couple of minutes' walk from the main high street with shops, restaurants etc., so it's a convenient base for exploring the city. Despite its central location, it was quiet at night. I would definitely recommend this apartment!"

Sue said: "Couldn't have asked for more. Will definitely re-book. Friendly host, perfect location."

Roslan said: "Everything was tiptop! It's got dedicated parking, ground floor unit is a plus bonus with individual garden, the unit was spacious enough for 4 people, it's very clean, water pressure and hot water for shower and washing was good. Quality and complete kitchenette and cutleries, comfortable beds and lovely bathrooms.

When we arrived at the apartment it was almost 10.30pm. The next morning we found out that the apartment is very close to city centre and it's just a stone throw away to halal restaurants, halal butcher and Masjidul Falah Mosque are located close to the apartment too.

Not only was the apartment above all expectations that we decided to extend our stay, but Jade was absolutely a very nice and helpful host."

Flat 3, The Shortings

Syed said: "Clean, well set out, comfortable. Good for family stay."

Soraya said: "Absolutley gorgeous accommodation, wouldn't hesitate booking with them again."

Francisco said: "Great apartment, spotlessly clean. Amazing communication and easy check in. Thanks."

Sheena said: "Accommodation excellent, beds very comfortable. Whole booking experience excellent. Thank you."

Flat 6, The Shortings

Ian said: "Lovely flat, newly refurbished and convenient location. Would recommend."

Stephen said: "Very classy and immaculate. Quiet area."

Lucy said: "Had an absolutely brilliant time away in Gloucester. Location was amazing, had access to plenty of activities and restaurants. We went for a lovely walk to reminisce on our time at University and then enjoyed the comfort of the apartment in the evenings. Host was very informative and helpful.

Would very much recommend."

Flat 7, The Shortings

Chy said: "It's such a beautiful, well decorated and pretty apartment. It was super clean and cozy for my friends and I. The apartment is very accessible to the centre, by private or public transport (bus stop less than 2 minutes away from the apartment) Elliot Oliver did a great job staying in communication with me prior to the stay. Kelsey at Elliot Oliver was super friendly and helpful. I'd probably book again because of her helpfulness and customer service."

Martha said: "Fantastic place to stay. Communication, service, cleanliness, location just fabulous. The penthouse balcony was really nice to sit at (thankfully it had stopped raining enough for us to enjoy it.) I'd stay again and recommend."

Sam said: "Wish we stayed in a property like this everytime when working away from home. The flat was absolutely lovely. Plenty of space, everything was good quality inside and nothing negative to say about our stay here."

Sara said: "Modern and very comfortable. Super comfy beds and amazing bathrooms. Lovely living/dining space. Kitchen well equipped. Poor weather meant we couldn't enjoy the outside area. A fabulous weekend in supurb accommodation. Thank you."

Flat 7, Mariners Court

Andrea said: "The property has been decorated and furnished to a very high standard and looked fabulous. Location was fabulous for shopping and eating out on the docks and a stones throw away from the town centre. The apartment was very well equipped and we were short of nothing, parking was very secure behind a locked gate, so no worries there.

Our holiday was for visiting the site like Bath and the Cotswold which made this a good location would definitely be recommending to friends and family, great value for money - loved it."

Flat 11, Mariners Court

Kishan said: "Well priced, great location and excellent host/service/communication! Can't ask for anything more!"

Anonymous said: "Very stylish first class accommodation. So handy for Docks and Quays. Plus added benefit of free gated parking."

Jenny said: "Perfect! It felt like home, comfortable and clean. Concidering the location was within the quays at night it was very quiet. Hosts let you know everything you needed to know well in advance. Would highly recommend and definitely stay again."

Flat 12 Mariners Court

Samuel said: "Everything. Excellent full marks this is one exceptional place to stay. The owners were exemplary"

Nicole said: "Loved the location, the decor and the lovely finish to each room. Great modern apartment. Everything was perfect for us. The allocated parking was the icing on the cake! Our hosts were very helpful and quick to respond to queries. Overall an excellent base to explore the lovely city of Gloucester. Hope to return in the future."

Fiona said: "A fabulous stay in this beautiful apartment in Gloucester. The whole process from booking to end was seamlessly managed with superb communication from those who oversee the property. Thanks so much to Oliver, Jade, Kelsey and Charlene! The apartment itself has everything you need and is spotlessly clean and comfortable. We loved the view of the river, the tasteful shutters and the modern decor. The parking space felt like an added bonus. Great location for exploring the local area. It is perfectly placed for restaurants, bars and shops. In addition, we visited the brilliant Puzzlewood which is nearby and the fascinating cathedral - both well worth a visit. Highly recommended."

Flat 10 Oystercatcher Court

Susannah said: "Stunning apartment, tastefully presented and a lovely place to relax. The balcony is a great outside space and the view is beautiful."

Megan said: "This apartment was exactly what we needed! In a gorgeous, relatively private location just a five minute walk from a small, beautiful beach (where you can watch for dolphins in the morning and evenings!), and a short drive from most local attractions. The flat itself was absolutely spotless and well catered for. The bedrooms were spacious and cosy; the living room was stunning; and the balcony offered an amazing place to sit and watch the sea. Would definitely recommend this flat to anyone looking to stay close to the action, but in a peaceful retreat!"